We have put specific measures in place to ensure the safety of our travel partners and our employees. On a daily basis, we are working to ensure that we meet the latest guidance on hygiene and cleaning. All our drivers and guides have completed the COVID-19 health and safety course.
We have a plan in place around procedures to take care of any guest or staff member displaying COVID-19 symptoms.
Staff Training and Protocol
Our staff members have been briefed about the nature and severity of COVID-19 and related viruses to ensure the safety of themselves and our guests.
Signage and Information
Clear signage or other forms of information are present to educate and inform guests about our health and safety protocols.
PPE (Personal protective equipment)
The use of Personal protective equipment (PPE) is mandatory at our premises. This may include the use of face masks, face shields and gloves.
Cleaning and disinfecting procedures
We use cleaning products and protocols which are effective against viruses in all areas accessible to staff and guests. This applies to all areas including guest rooms, public areas, dining areas and staff quarters.
Our check-in procedure may include specific health and safety protocols such as completing a health questionnaire, having temperature taken and sanitising of hands.
Vehicles and Shuttles
Our vehicles are sanitised on a regular basis. We may limit the number of passengers per journey and require the use of PPE by all passengers during transfers.